To succeed in the Era of Trust Networks, how do you need to think differently about satisfaction?

BUYING LOGIC FOR Service-Franchise Platforms

• Business service firms get things done more efficiently than their clients—organizations that rely on ad hoc groups and informal processes.
• Experienced project teams using established procedures, well-honed tools, and other process accelerators produce higher quality results, faster and with less cost than inexperienced ad hoc groups of typical client organizations.
• The marketing leadership and service-fulfillment methodology of a business service firm differentiate that firm from other business service firms in the market, capturing a greater share of the market.
• Persistent communication of a differentiated value proposition—core values, thought leadership, trusted references, and perfected service-fulfillment methodologies—induces prospective clients to choose one business service firm among other competitive firms.
• The consistent delivery of business results that meet or exceed clients’ criteria for quality and satisfaction and the persistent, integrated communication of a differentiated value proposition demonstrate a superior business model, enabling a service franchise to establish a commanding, if not dominant, position in chosen markets; to maximize revenue growth and profitability; and to capture a greater share of total market capitalization among comparable firms in the same business services sector.
• GISTICS promises to help maximize revenue growth and profitability of your business service organization, enabling your team to augment your firm’s business model, to systemize its best-practice service-fulfillment methodology and to deliver persistent, integrated business development programs to local markets.

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